Do you ship outside of the US?
Sorry, we do not.
Which forms of payment do you
We accept Visa, MasterCard,
Discover, and American Express.
Sorry, we do not accept any other
forms of payment at this time.
Do you have a catalog that you
can mail me?
Due to the fact that our inventory
changes on a daily basis we do not have a printed catalog.
All of our items are available to
view and purchase directly from our website.
How much will shipping cost for
For orders under $50 standard
shipping is $5 and expedited shipping is $10.
For orders over $50 standard
shipping is free expedited shipping $5.
How long will it take to get my
Most orders are shipped within 1-2
The time it takes for delivery
depends on your location and the shipping method selected.
We are located in Iowa and the
distance you are from us is the biggest factor for shipping transit
Standard shipping usually takes 2-6
days while expedited shipping takes 1-4 days.
We will email you when your order is
How do I know when my order has
We will send you an email when your
order is shipped.
Sometimes these automated emails can
be blocked by SPAM filters.
To ensure your receive all emails
simply add our domain (EviesHallmark.com) to your list of friendly email
What shipping providers do you use?
We use FedEx and the US Postal
Service for shipping all orders.
Standard shipping is usually USPS
Parcel Post or Fed Ex Ground.
Expedited shipping is usually USPS
Priority Mail or Fed Ex Ground.
The shipping provider selected
depends on which shipping method you use and the weight of your order.
Please note that Fed Ex does not
delivery to PO/APO/FPO addresses.
How do I track my package?
Once your package is shipped, you
will receive a shipment notification email.
Depending on the shipping method,
you will receive a FedEx tracking number or a USPS Delivery Confirmation
You can use that number to track
To track a FedEx package
To track a USPS package
Do you offer gift wrapping?
Yes, as part of our checkout
process, you will have the option to select gift wrapping service for $5
We have a nice selection of gift
wrap to choose from and you may also include a gift note to the
Do you sell wholesale to the
No, we are strictly a retailer,
however we go offer a 10% discount on orders over $250
If your order is over $250 please
contact us for a discount code.
I forgot my password, what should
Click Here to enter your email address and have your password
emailed to you.
Do you accept phone orders?
We prefer that you use our website
to place orders yourself.
All of our products are listed on
the website and it is very easy and completely safe to use.
Phone orders are entered on our
website the same way you would on your computer.
If you have problems ordering or
need special assistance
Contact Us and we will call you to take the order.
Please include the following
information so we can place the order quickly and accurately when we
Your Billing Address
Your Email Address
Your Telephone number
Shipping Name & Address (if
different than billing name & address)
The items you wish to order
Do you offer free shipping?
Yes, we offer free standard shipping
(USA continental 48 states only) on orders over $50.
Can I ship my order to a
different address than my billing address?
Yes, simply fill out the billing
address and the shipping address for your order when checking out.
Do you ship to APO/FPO or PO Box
Yes, we ship to APO/FPO/ PO Box
However if shipping to one of these
addresses you must choose one of the USPS shipping options when checking
FedEx does not ship to APO, FPO, or
PO Box addresses.
Do you drop ship?
Yes we do. Simply place the order
using your billing information and your customerís shipping information.
Then you can process your customerís
payment separately and we will ship the order directly to your customer.
Please tell us in the comments, when
checking out, if you don't want us to include an invoice with the
Can my order be shipped to
Unfortunately, we are not able to
ship one order to multiple addresses.
You will need to place a separate
order for each address that you would like to ship to.
Is my credit card information
Yes, we are committed to keeping
your personal information private and secure.
We use many safeguards to protect
you from identity theft and credit card fraud.
Our website uses industry standard
128-bit SSL encryption when transmitting private information over the
This means that your private
information is encrypted and can not be viewed by hackers or thieves.
We use a third party credit card
processing company who processes your credit card payment.
We use a third party because this is
the business they specialize in and know how to best protect your
Your information is safe and placing
your order online with us is safe!
Your privacy is very important to
We do not share, sell or rent your
personal information to anyone for any purpose!
What is your return policy?
Items may be returned or exchanged
within 30 days after receiving the order.
You are responsible for shipping
charges to return the item to us.
Contact Us to get the return address where you may send your item(s).
Any order that is refused or
returned to us that is subject to a 20% restocking fee.